Built Different. Built for Automotive.
Every feature is purpose-built for remote automotive work. Not adapted from generic remote desktop software.
Remote Desktop
Remote control from any browser, with a quality preset you pick to suit the connection. Supports multi-monitor setups, clipboard sync, and file transfer.
- Quality presets from Smooth to Ultra
- Multi-monitor support
- Clipboard synchronization
- Drag-and-drop file transfer
Remote Diagnostic Tool Sharing
A shop plugs a J2534 pass-thru tool into the vehicle; your own expert, anywhere, works on that car in the OEM software they already use. IgniteRemote shows up in FDRS, Techline Connect, wiTECH, Techstream, ODIS or SDD as if the tool were plugged into the expert's own bench — nothing new to learn, no per-job fee, no appointment with someone else's technician.
- Works with J2534 pass-thru tools — run on vehicles with TOPDON RLink, Artidiag RLink X3 and Drew CarDAQ-Plus 3
- The expert stays in their own software: Ford FDRS, GM Techline Connect, Chrysler wiTECH, Toyota Techstream, VW ODIS, BMW ISTA, Volvo VIDA, JLR SDD
- Your technician runs the job from their own PC with the IgniteRemote desktop app, on your OEM subscription
- Diagnostics run over any connection; programming needs a direct, wired-class link
- Nissan CONSULT-III plus too: IgniteRemote speaks J2534 version 05.00, so CONSULT selects it and works through a remote pass-thru tool — including key programming over one, done on cars
- Before a module write, the link and the vehicle's battery voltage are checked, and programming is refused on a relayed, lossy or stalling link or a low battery
- Every session is recorded whole and decoded — fault codes, VIN, part numbers — and every programming decision is logged before the car is touched
- These checks lower the risk of an interrupted write; no software can remove it
Rather have it done for you? Auto Module Lab's technicians do the programming remotely over IgniteRemote — sessions from $150, shop plans from $255 a month. See Auto Module Lab
Fault-Code Reads From the Console
Ask a shop computer to read a car's fault codes from your browser, without opening the OEM software and without anybody at the shop doing anything. Under each code you get what it usually means on that car, the likely causes, the usual fixes in order, and whether it is safe to drive.
- Read-only: nothing is cleared, and the plan is checked before it runs
- Runs on the shop's own J2534 tool, including one already held open by a tool-sharing link
- The VIN is decoded, so the explanation is about that car and not the code in general
- Written in English or Spanish, and labelled as guidance to confirm against service information
Shops Join With a Token
Send a shop a tool-sharing token. They paste it into the IgniteRemote app and their computer joins for tool sharing only — no account, no password, nothing for them to manage. You withdraw it when the job is over.
- No account and no password at the shop end
- Tool sharing only: a token cannot be used to roam your computers
- Cap how many computers may join, and set when it expires
- Withdraw it at any time, which drops every computer that joined with it
- The shop is told whenever its tool is in use, and approves any screen view
USB Passthrough
Planned: share any USB device over the network as if it were plugged in locally, including key programmers and scan tools that are not J2534 interfaces. Not available yet — today the J2534 path above is what ships.
- Device-level USB redirection
- Aimed at HID, serial and bulk-transfer devices
- Not available on any plan today
USB-Only Mode
A planned mode that forwards only USB data, with no video stream, designed for ECU flashing and programming over low-bandwidth cellular connections. Not available yet.
- No video stream — USB data only
- Designed for 3G/LTE mobile hotspots
- Purpose-built for remote flashing
Flash-Safe Protections
Planned safeguards for remote programming over USB passthrough: connection-health monitoring with recovery. Not available yet; the pre-write link and battery checks in tool sharing are what ships today.
- Heartbeat monitoring
- Automatic pause on connection degradation
- Session recovery after disconnection
Low Bandwidth Optimization
Engineered for real-world mobile conditions: cellular connections, hotspots, and constrained networks, not just the office LAN.
- Quality presets you can lower for a weak link
- Link-quality checks before any module write
- Built for hotspot and LTE connections
Security
Connections are encrypted in transit, and by default the person at the remote computer approves each session. Role-based access control and session audit logging sit around every connection.
- TLS-encrypted connections
- Approval at the remote computer by default
- Role-based access control
- Session audit logging
Unattended Access
Switch on Unattended Access for a computer and it can be reached without anyone clicking approve. Add Admin Mode and the IgniteRemote Agent runs as a Windows service, so the machine is reachable from boot, before anyone signs in.
- Set per computer, account-based — no shared device password
- Admin Mode runs as a Windows service that starts at boot
- Switching Admin Mode on needs an administrator on that PC
- Wake-on-LAN support (coming soon)
Organization Management
Manage teams, devices, and permissions from one account. Invite team members, assign roles, and look back through session history.
- Team member management
- Roles and permissions
- Session history
- Centralized billing
Guides to these features
- J2534 Pass-Thru Over Remote Sessions: What Works, What Breaks, What to TestTwo ways to run J2534 pass-thru work remotely, where generic USB forwarding breaks, and the three-gate test plan to run before any billable job.Read the guide
- Admin Mode in Remote Desktop: UAC Prompts, Lock Screens, and Why Sessions Die Without ItAdmin Mode in remote desktop: why UAC prompts and lock screens kill sessions, what elevation changes, and how to use it safely in a shop.Read the guide
- Unattended Access to Shop Computers: The Setup That's Convenient AND DefensibleUnattended access to shop computers done right: agent as a service, MFA, named users, audit logs — and the shared-password mistake to avoid.Read the guide
- Session Recording for Remote Shop Support: Disputes, Training, and ProofSession recording for remote shop support: settle disputes with replay, turn good sessions into training, and set recording policy the team accepts.Read the guide
- Remote File Transfer for Shop Workflows: Calibrations, Logs, and the End of the USB StickRemote file transfer for shops: move calibration files, logs and installers between stations and home without USB sticks or email-to-yourself.Read the guide
- The Remote Access Security Checklist for Auto Shops (Print This)Remote access security checklist for auto shops: named users, MFA, approval, audit logs, offboarding — and the setups to refuse. Printable.Read the guide
Tool sharing: what it needs
What a shared J2534 session needs to run.
- The Windows app at both ends. The computer at the car shares the tool. On the expert's PC it appears inside the OEM software as a J2534 interface named IgniteRemote. The browser console is remote desktop only and cannot share a tool.
- An administrator, once. Switching tool sharing on registers it for the whole computer, so Windows asks for an administrator. Some updates ask once more when they re-register it.
- Both ends up to date. Both computers need version 1.8.0 or later. Keep them on the same current release: an update that changes the link refuses to pair with an older copy.
- A direct, steady link to program. Diagnostics run over any connection. Before every module write the link is measured with ten probes, and programming is refused if it stalls for more than a second, averages over 400 ms or resends more than 15% of its traffic. A relayed connection is refused for programming however fast it is.
- A healthy battery to program. Programming goes ahead at 10.9 V or more and is refused above 15.5 V. Below 10.9 V it goes ahead only with a written reason from the technician, which is recorded with the session and covers the rest of that tool link. A battery charger is still strongly advised.
These checks lower the risk of an interrupted module write; no software can remove it. Results depend on the tool, the vehicle and the connection.
Download IgniteRemote for Windows
Install IgniteRemote and start a 7-day free trial of the plan you choose. Credit card required.
Windows 10/11 64-bit only. macOS and Linux coming later.