Start with J2534 tool sharing
The shop plugs its tool into the car; your technician works it from their own OEM software. Seven-day free trial, and the setup call is on us.
Remote access and collections supervision are separate products further down the page, sold separately because they are separate jobs. Buy any combination — they add together on one account rather than replacing each other.
J2534 tool sharing
Pass a diagnostic interface over the internet, without the full automotive bundle.
Both computers run the IgniteRemote app for Windows: the shop PC the tool plugs into, and the technician's PC that runs the OEM diagnostic software. The shop joins with a tool-sharing token, with no account to set up. A browser is enough for remote desktop, but not for tool sharing. Setup steps
Tool Sharing
For a shop that already has remote access sorted, or wants this on its own.
- Share a J2534 interface across an internet link
- The shop joins with a token: no account, no password
- Your technician stays in their own OEM software, on your OEM subscription
- Read fault codes from the console — with what each code means on that car, and the likely fixes
- Every session recorded whole and decoded: fault codes, VIN, part numbers
- Link and battery-voltage checks before every module write
- Remote desktop included for the machine at the vehicle
Already a customer? Choose “I have an account” and it is added to your account.
Setup guarantee. If your J2534 interface and OEM software don't connect, we set it up with you on a call. If we still can't make it work in your first 30 days, we refund what you paid. Terms
Already on Automotive Pro+?
Tool sharing is already included — there is nothing to add and nothing more to pay.
Buy this line separately only if you want tool sharing without the rest of the automotive bundle. Holding both is allowed and they stack, but you would be paying twice for the same capability.
J2534 tool sharing is live and in daily use. Proven against OEM diagnostic software — the OEM application sees the interface in its picker and works normally while the tool and the vehicle sit somewhere else entirely.
Generic USB passthrough for arbitrary devices is a separate, later thing. What ships today is the J2534 path, which is the one that matters for programming.
Your own technician does the job, on your OEM subscription, from a PC running the IgniteRemote desktop app. The plan is the whole price: no per-job fee, no appointment with someone else's technician. Every session is recorded whole and decoded.
Will it work with my setup?
Run on real vehicles with TOPDON RLink, Artidiag RLink X3 and Drew CarDAQ-Plus 3. An AEZ Flasher, or an Autel MaxiFlash used as a pass-thru interface, is the right shape and the driver exposes the same J2534 entry — we have no confirmed report on either over tool sharing yet, so tell us and we will check it with you. Your technician stays in the OEM software they already use: Ford FDRS or FJDS, GM Techline Connect (the subscription is bought through ACDelco TDS), Chrysler wiTECH, Toyota Techstream, VW ODIS, BMW ISTA, Volvo VIDA or JLR SDD.
Check your tool and software and we will tell you what it needs.
Remote access
Reach any enrolled computer from a browser.
Solo
One technician, one van.
- Remote desktop from any browser — nothing to install on your side
- Session recording, replay and download
- AI-written training steps from any recording
- File transfer both ways, plus remote file browsing
- Chat, clipboard sync and multi-monitor
- Admin Mode — control UAC prompts and the lock screen
- Team accounts, roles and session audit logging
Pro
Growing shops and multi-tech operations.
- Remote desktop from any browser — nothing to install on your side
- Session recording, replay and download
- AI-written training steps from any recording
- File transfer both ways, plus remote file browsing
- Chat, clipboard sync and multi-monitor
- Admin Mode — control UAC prompts and the lock screen
- Team accounts, roles and session audit logging
Automotive Pro+
Dealers and larger shops. Includes tool sharing.
- Remote desktop from any browser — nothing to install on your side
- Session recording, replay and download
- AI-written training steps from any recording
- File transfer both ways, plus remote file browsing
- Chat, clipboard sync and multi-monitor
- Admin Mode — control UAC prompts and the lock screen
- Team accounts, roles and session audit logging
- J2534 tool sharing included
Seven-day free trial on every plan: card required, cancel before day 7 and you pay nothing. Yearly billing saves two months — ask us.
What this actually replaces
It is tempting to compare this to remote-desktop software. That is not the choice you are making. Nobody buys this instead of a consumer screen-sharing tool — they buy it instead of putting a technician in a vehicle.
Billable time you do not bill, twice, plus fuel.
Toyota TIS, for a single module. Every brand has its own.
Per brand, per year. Toyota is about $1,500.
Against a bill a shop already pays every year, the plans above are a rounding error. One avoided drive a month covers the top plan several times over — and the tool and the vehicle never move.
OEM subscription figures are indicative and published by the manufacturers; they change, and they differ by brand and term.
Workforce — collections supervision
Priced per monitored collector, not per login.
Activity, screenshots, daily report. No voice capture.
Adds call recording, transcription and the FDCPA rubric on every call.
Adds screen recording, Level 5 capture and three-year audio retention.
Before you choose a plan
- IgniteRemote Pricing Explained: Plans, What's Included, What's ComingHow much does IgniteRemote cost? Remote access from $9.90/mo, J2534 tool sharing from $39.90/mo, 7-day free trial. What each plan includes and what's coming.Read the guide
- J2534 Pass-Thru Over Remote Sessions: What Works, What Breaks, What to TestTwo ways to run J2534 pass-thru work remotely, where generic USB forwarding breaks, and the three-gate test plan to run before any billable job.Read the guide
- Free vs Paid Remote Desktop for Commercial Shop Use: The Rules Nobody ReadsFree vs paid remote desktop for shops: which free tools allow commercial use, how detection catches shops mid-job, and when paying is cheaper.Read the guide
Plans add up, they do not replace
Each line you buy is its own subscription, and your account gets the sum of them — every feature from every active plan, and the device allowances added together. Buying Workforce does not switch off remote access; cancelling one line does not touch the others.
Talk to us about a combination